Job Information

CSC ServiceWorks Appliance Service Technician in Buffalo, New York

The CSC ServiceWorks Story

We’re the leading provider of commercial laundry services, consumer services technology, and air-vending and EV solutions throughout the United States and Canada. Our Best-in-Class team of 2,500 dedicated professionals benefit from steady (but never boring) work, time to enjoy what matters, appreciation and rewards in return for hard work and accountability, and support in growing a fulfilling career.


  • Service and Repair : Perform diagnosis, troubleshooting, and repair of appliances such as washing machines, dryers, and air-vending machines. Ensure that all repairs are carried out efficiently and in accordance with manufacturer guidelines and safety standards.

  • Maintenance : Conduct routine maintenance and preventative services on appliances to ensure optimal performance and extend their lifespan. This includes cleaning, lubricating, replacing worn-out parts, and adjusting settings as necessary.

  • Customer Service : Interact with customers in a professional and friendly manner, addressing their concerns and providing accurate information regarding the repair or maintenance process. Offer advice and recommendations on appliance usage, care, and maintenance to prevent future issues.

  • Documentation : Maintain detailed records of service calls, repairs performed, parts used, and any other relevant information. Prepare service reports and update the internal database with accurate and up-to-date information.

  • Parts and Inventory Management : Monitor and manage inventory levels of spare parts and tools. Order necessary parts and equipment to ensure the availability of required resources for efficient repairs and maintenance.

  • Safety Compliance : Adhere to all safety protocols and guidelines while working with electrical systems and appliances. Ensure personal safety and the safety of customers' property during service calls.

Benefits & Perks

  • Work Life Balance!

  • Monday to Friday work schedule

  • 75% Employer Contribution to Medical, Dental, and Vision insurance

  • Health Savings Account with Employer Contribution

  • Year-round Work & Paid Training

  • Company Paid Life, Short-term, and Long-term Disability Insurance

  • 401k with generous Company Match

  • Paid Time Off (PTO) & Holiday Pay

  • Flexible Spending & Health Savings Account

  • Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more!

  • Education Reimbursement Program

  • Paid employee Referral program

  • Company vehicle

What we’re looking for

  • Valid Driver's License

  • Ability to pass pre-employment screening

  • Mechanical/Electrical Experience (preferred)

  • Bending, lifting, moving appliances; will frequently work in a variety of environmental conditions (both weather and non-weather related)

  • Efficient with Computer/Smart phone technology

  • Verbal and Written Communication

  • Troubleshooting

  • Judgment and Decision Making

  • Problem Solving

  • Time Management

  • Customer Service

Visit our Careers Website at to learn more about our available opportunities and the benefits of working for CSC ServiceWorks.

CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status



ID 2023-2103

Category Field Services

Position Type Regular Full-Time

Minimum USD $18.00/Hr.

Maximum USD $22.00/Hr.