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CSC ServiceWorks Installation Team Manager in Cleveland, Ohio

Job Title: Installation Team Manager

INSTALLATION TEAM MANAGER OVERVIEW:

CSC Installation Team Managers can have it all. Be a leader and make it home for life’s moments that matter. You’ll manage an efficient and dependable Installation Team and build a team culture that is supportive and collaborative. Tapping your leadership and management skills, you’ll keep our teams on track and inventory stocked, while helping strengthen customer relationships. It’s a dynamic role where you’ll find the challenge of managing a successful team rewarding at a company that supports your success in your career and life.

As a CSC Installation Team Manager, you’ll be an important part of what works.

You’ll lead your Installation Team from our local Branch and your days may include:

  • Following through on our customer commitments by managing team schedules for on-time service and responding expeditiously and compassionately to customer complaints.

  • Building and retaining a team of Best in Class talent, managing and training on CSC processes, procedures, and client-focused service culture, and goal-setting for the team and individuals.

  • Managing and reporting on budgets, keeping our warehouse stocked, and maintaining warehouse equipment with excellence and dependability.

  • At times, working hands-on in the field assisting and training your team, which may include maintenance, repairs, installations, and customer service.

  • Training your team to keep safety top of mind so we can stay injury free and compliant with government regulations and company safety policies.

  • Supporting growth and development within your team through mentorship, training, and exposure to other services and business functions.

What it means to Be Part of What Works

How we do things at CSC is just as important as what we do. Our values empower every team member to provide the highest level of service to our customers and live their full potential. Our core values are a part of what differentiates us as Best in Class.

  • Safety Awareness

  • Customer Focus

  • Integrity, Trust, & Respect

  • Drives Engagement

  • Teamwork & Collaboration

  • Follows Through on Commitments

In this role, you’ll need:

  • A HS Diploma or equivalent with 7-10 years of related experience in a leadership/supervisory role, or an equivalent combination of education, training, and experience.

  • Associate Degree or higher is preferred.

  • Strong communication and interpersonal skills that put people at ease and elicit action.

  • Predisposition for being well organized.

  • Military experience is not required, but it is welcome and appreciated here.

  • The ability to read and follow electrical schematics, and general knowledge of heating and cooling equipment, water heaters, pumps and boilers, building maintenance electrical, plumbing etc.

  • Specific physical demands may vary based on assigned geography or equipment including: Ability to lift to 75 pounds, push or pull up to 250 pounds, and frequently work in a variety of environmental conditions (both weather and non-weather related) plus stooping kneeling, climbing, crouching or reaching. THERE IS NO RELOCATION FOR THIS POSITION The CSC ServiceWorks Story At CSC, we’re in the business of making things work, for our team members, our clients, and our consumers. We’re the leading provider of commercial laundry services and air-vending solutions throughout the United States, Canada, and Europe. Our Best in Class team of 3,000 dedicated professionals benefit from work that’s steady (but never boring), time to enjoy what matters, appreciation and rewards in return for hard work and accountability, and support in growing a fulfilling career. Our work takes us to apartment, condominium, education, hotel and hospitality, and convenience and gas environments around the world. CSC is built on a company legacy that goes back to 1927, and today, we make life easier for over 40 million residents and consumers, property managers, and owners every day.

CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status

EOE/AA/M/F/Vets/Disabled

23582856

You Can Have It All

Life is a balancing act, but with hard work we believe there should be enough time for the things that matter most—family, friends, and fun. Have a rewarding career and a great life. It works at CSC.

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