CSC ServiceWorks Collections Agent in Irving, Texas

Extroverts, Problem Solvers, and Seasoned Communicators, this Job is for You

Join our Best-in-Class customer service team. CSC ServiceWorks is a dynamic, global leader in laundry solutions and air vending services. We have over 3,000 team members who are driven by one goal -- being best-in-class. We, in turn, take exceptional care of our team members -- providing training, a stable work environment, and competitive incentives and benefits.

As a Collections Agent, youll be an important part of what works

Primarily responsible for following up on outstanding debts so that the organizations losses are kept to a minimum and arrears are economically collected.

  • Identify and collect overdue accounts to minimize outstanding receivables

  • May handle and schedule recovery process of lease equipment due to delinquency, abandonment or termination of services

  • Manage daily calls to customers and provide continuous follow-up

  • Negotiate payment arrangements with customers and process account adjustments

  • Process one-time credit card payments

  • Enter all actions, comments and payment arrangements on accounts

  • Update account information

In this role, youll need:

  • 1-3 years of collections / customers service experience, preferable in a high volume environment

  • Ability to read, analyze, and interpret general business periodicals, technical procedures, financial reports, and legal documents

  • Ability to write reports and correspondence

  • Proficient Microsoft Office skills

At CSC, were in the business of making things work, for our team members, our clients, and our consumers. Were the leading provider of commercial laundry services and air-vending solutions throughout the United States, Canada, and Europe. Our Best in Class team of 3,000 dedicated professionals benefit from work thats steady (but never boring), time to enjoy what matters, appreciation and rewards in return for hard work and accountability, and support in growing a fulfilling career. Our work takes us to apartment, condominium, education, hotel and hospitality, and convenience and gas environments around the world. CSC is built on a company legacy that goes back to 1927, and today, we make life easier for over 40 million residents and consumers, property managers, and owners every day.


CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status