CSC ServiceWorks Jobs

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CSC ServiceWorks Customer Service Admin Support in Irving, Texas

CUSTOMER SERVICE ADMIN SUPPORT OVERVIEW:

CSC ServiceWorks is a dynamic, global leader in laundry solutions and air vending services. We have over 3,000 team members who are driven by one goal — being best-in-class. Our mission is to provide our team members with career growth, financial benefits, job security, purpose, and the opportunity to help strengthen the communities where we live, work and play. When you join us, you can grow your career while being part of something greater — helping transform our company into the CSC ServiceWorks of the future, insuring that everyone has access to reliable and exceptional laundry solutions and air vending services for everyday living and those special moments in life where results matter.

CUSTOMER SERVICE ADMIN SUPPORT RESPONSIBILITIES:

Primarily responsible for commission inquiries via telephone or e-mail to provide problem resolution in accordance with the Organization’s service standards, as well as, performing a wide variety of specialized clerical functions.

  • Handle commission calls and e-mails from customers and internal sources

  • Perform a wide variety of specialized clerical functions involving compiling and arranging data

  • Make computations

  • Process all payee updates and direct deposit registrations

  • Prepare commission statements and account reconciliation requests

  • Direct inquiry calls to the correct departments

  • Maintain specialized and comprehensive records and filing

  • Resolve discrepancies and may communicate with a variety of administrative and professional employees within and outside the organization

CUSTOMER SERVICE ADMIN SUPPORT REQUIREMENTS & QUALIFICATIONS:

  • High school diploma

  • 1 year of related experience (including customer support), or equivalent combination of education and experience

  • Ability to read, comprehend and understand instructions, short correspondence, and memos

  • Ability to write correspondence such individual and small group e-mails

  • Mathematical skills

  • Ability to apply understanding to carry out written or oral instructions

  • Proficient in Microsoft Office

  • Clarify, Clarify CSR, AS400 & Salesforce system knowledge is preferable

CSC ServiceWorks values and retains its associates by offering industry leading benefits including:

Competitive pay, medical, dental and vision insurance, paid time off, and 401(k) with generous company match.

CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status

EOE/AA/M/F/Vets/Disabled

23582234

You Can Have It All

Life is a balancing act, but with hard work we believe there should be enough time for the things that matter most—family, friends, and fun. Have a rewarding career and a great life. It works at CSC.

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