CSC ServiceWorks Director Sales Enablement and Training in Irving, Texas

Director of Sales Enablement and Training

This is a highly visible role that will help define the future of CSC ServiceWorks. The Director of Sales Training, in collaboration with Sales Operations, Marketing and HR is responsible for the development, implementation, and active management of training strategies, plans and processes to support organizational goals. They will establish learning and development processes that include comprehensive and continual assessment of stakeholder needs through the application of learning tools and various resources, technology and metrics. The Director is responsible for all training programs involving customer-facing roles within organization. This includes management development, new hire training, advanced and recurrent training, as well as additional development programs such as emerging leaders. This position plays a key role in the design, development and implementation of all sales force effectiveness training programs that directly support the strategic and operational goals of the company.

As a CSC Director of Sales Enablement and Training, you’ll be an important part of what works.

You will be responsible for developing new growth opportunities, accelerating existing business, and enhancing sales team skills, and sales operations decision-making. Your days may include:

  • Collaborate with internal teams regarding new account onboarding and strategic support

  • Establish objectives to increase sales productivity to exceed plan

  • Oversee new opportunity identification, upsell execution, renewal strategy, and issue management

  • Conduct sales product analysis and capture and maintain company’s sales process

  • Perform research to understand and enhance customer’s buying process

  • Develop and manage the sales performance/development roadmap

  • Develop and implement the sales operations product marketing training process

  • Maintain knowledge of competitive services, promotional matter, sales techniques and pricing/marketing policies

  • Maintain sales infrastructure and information/reporting systems

  • Work with field operations leaders to drive market synergy between Sales and Client Services team

  • Other duties assigned

    What it means to Be Part of What Works

How we do things at CSC is just as important as what we do. Our values empower every team member to provide the highest level of service to our customers and live their full potential. Our core values are a part of what differentiates us as Best in Class.

  • Safety Awareness

  • Customer Focus

  • Integrity, Trust, & Respect

  • Drives Engagement

  • Teamwork & Collaboration

  • Follows Through on Commitments

    In this role, you’ll need:

  • Bachelor's degree in Sales or Business required;Master's degree preferred

  • 10+ years sales training experience with a focus on new business development

  • Experience with CRM platform and delivery of sales training

  • Experience selecting an LMS preferred

  • A successful track record of presenting information to all levels

  • Strong Microsoft Office skills.

    The CSC ServiceWorks Story

At CSC, we’re in the business of making things work, for our team members, our clients, and our consumers. We’re the leading provider of commercial laundry services and air-vending solutions throughout the United States, Canada, and Europe. Our Best in Class team of 3,000 dedicated professionals benefits from work that’s steady (but never boring), time to enjoy what matters, appreciation and rewards in return for hard work and accountability, and support in growing a fulfilling career. Our work takes us to apartment, condominium, education, hotel and hospitality, and convenience and gas environments around the world. CSC is built on a company legacy that goes back to 1927, and today, we make life easier for over 40 million residents and consumers, property managers, and owners every day.

CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status