CSC ServiceWorks Inside Sales Account Manager in Irving, Texas
Inside Sales Account Manager OVERVIEW:
It’s your turn to grow the business AND your own success. We’re hiring an Inside Sales Account Manager who can build meaningful connections and connect customers to Best-in-Class solutions. From account management to increasing share of wallet, you’ll enjoy the satisfaction of forming meaningful connections and connecting customers to Best in Class solutions. When you nurture and grow current relationships and forge new ones, your rewards package will recognize your efforts and results. As the industry leader with dominant market share across all our products and service offerings, CSC provides the opportunity to learn from the best and gives you the tools you need to succeed.
As a CSC Account Manager, you’ll be an important part of what works.
You’ll utilize a consultative sales approach as you build lasting relationships with small accounts on the phone including, but not limited to developing new client relationships and working with existing clients to leverage current programs and increase sales volume. Your days may include:
Driving transactions with support from inside sales and operations teams. Collaborating with internal groups to ensure sustained growth and account management.
Monitoring and analyzing industry trends and communicating information to group leadership to assist in the evaluation of sales strategy and long-term planning.
Identifying new opportunities from our existing client base.
Structuring and negotiating lease and finance programs. Communicating pricing and service strategies.
Generating revenue through telephonic sales.
Managing prospects and building customer relationships through maintenance of key account information.
Communicate to/work with manager to resolve unique customer concerns/issues.
Matching services with customer needs. Demonstrating knowledge of customers, industry, competition, and pricing.
Maintaining data in the CRM.
Providing support for overflow customer service needs.
Participating in training new Inside Sales Managers.
What it means to Be Part of What Works
How we do things at CSC is just as important as what we do. Our values empower every team member to provide the highest level of service to our customers and live their full potential. Our core values are a part of what differentiates us as Best in Class.
Integrity, Trust, & Respect
Teamwork & Collaboration
Follows Through on Commitments
In this role, you’ll need:
High School Diploma or equivalent; and 5-7 years business-to-business sales experience
At least 3 years direct business development or account management experience in B2B and/or B2C environments preferred
Bachelor’s degree in Sales, Marketing, or Business preferred
Ability to lead and manage various aspects of the sales process – from retaining to renewing – using relationship-building and solution-based selling skills
Ability to establish credibility with clients and optimize and expand existing relationships
Entrepreneurial, forward-thinking mindset and motivation to rapidly build new business
Ability to advocate for clients and business partners
Strong interpersonal skills, bias to action and ability to tackle challenges with creative and timely solutions
Excellent written and verbal communication skills
Working familiarity of Salesforce, marketing tools, and various go-to-market strategies
A successful track record of presenting information effectively and professionally one-on-one and in small group situations to customers, clients, and other employees of the organization
Demonstrated knowledge of Microsoft Office
THERE IS NO RELOCATION FOR THIS POSITION
The CSC ServiceWorks Story
At CSC, we’re in the business of making things work, for our team members, our clients, and our consumers. We’re the leading provider of commercial laundry services and air-vending solutions throughout the United States, Canada, and Europe. Our Best in Class team of 3,000 dedicated professionals benefits from work that’s steady (but never boring), time to enjoy what matters, appreciation and rewards in return for hard work and accountability, and support in growing a fulfilling career. Our work takes us to apartment, condominium, education, hotel and hospitality, and convenience and gas environments around the world. CSC is built on a company legacy that goes back to 1927, and today, we make life easier for over 40 million residents and consumers, property managers, and owners every day.
CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status