CSC ServiceWorks Jobs

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CSC ServiceWorks Merchant Process Analyst in Plainview, New York

Primarily responsible for analyzing and monitoring variances data and identifying potential problems from various merchant processors. Setup and processing merchant credit card terminals, revenue posting and proactive error detection analysis. Responsible for timely processing of credit card revenue from various merchant processors and ensuring they are posted to the proper location. Communicating with merchant processor when errors are encountered.

Key Job Responsibilities:

  • Analyze and research variance report data and identifying potential problems and make recommendations

  • Ensure proper merchant account setup

  • Monitor and review location revenue

  • Retrieve detailed revenue report from merchant website

  • Establish and document process flows

  • Assist in creation and documentation of policies and procedures for credit card terminal process

  • Interact with various personnel throughout the company (all levels)

  • Respond to inquiries with third party merchant service firms

Required Education & Experience:

  • Associate’s degree or equivalent from 2-year college or technical school; or 1-3 years related experience and/or training; or equivalent combination of education and experience

Required Knowledge, Skills, and Abilities:

  • Ability to read, comprehend and understand simple instructions, short correspondence, and memos

  • Ability to write correspondence such as individual and small group emails

  • Mathematical skills

  • Ability to apply understanding to carry out written or oral instructions

  • Standard Microsoft Office skills

  • Accuracy and attention to detail a must

  • AS400 knowledge

Physical Requirements:

  • Long periods of sitting

  • Telephone and computer work

  • May require occasional heavy lifting of boxesPrimarily responsible for analyzing and monitoring variances data and identifying potential problems from various merchant processors. Setup and processing merchant credit card terminals, revenue posting and proactive error detection analysis. Responsible for timely processing of credit card revenue from various merchant processors and ensuring they are posted to the proper location. Communicating with merchant processor when errors are encountered.Key Job Responsibilities:

  • Analyze and research variance report data and identifying potential problems and make recommendations

  • Ensure proper merchant account setup

  • Monitor and review location revenue

  • Retrieve detailed revenue report from merchant website

  • Establish and document process flows

  • Assist in creation and documentation of policies and procedures for credit card terminal process

  • Interact with various personnel throughout the company (all levels)

  • Respond to inquiries with third party merchant service firmsRequired Education & Experience:

  • Associate’s degree or equivalent from 2-year college or technical school; or 1-3 years related experience and/or training; or equivalent combination of education and experienceRequired Knowledge, Skills, and Abilities:

  • Ability to read, comprehend and understand simple instructions, short correspondence, and memos

  • Ability to write correspondence such as individual and small group emails

  • Mathematical skills

  • Ability to apply understanding to carry out written or oral instructions

  • Standard Microsoft Office skills

  • Accuracy and attention to detail a must

  • AS400 knowledgePhysical Requirements:

  • Long periods of sitting

  • Telephone and computer work

  • May require occasional heavy lifting of boxesPrimarily responsible for analyzing and monitoring variances data and identifying potential problems from various merchant processors. Setup and processing merchant credit card terminals, revenue posting and proactive error detection analysis. Responsible for timely processing of credit card revenue from various merchant processors and ensuring they are posted to the proper location. Communicating with merchant processor when errors are encountered.s

CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status

EOE/AA/M/F/Vets/Disabled

23583428

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