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CSC ServiceWorks Manager PMO Program Management Office in Remote, Massachusetts

Position Summary:

Primary responsibility for working with a functional team to ensure the successful execution and implementation of enterprise projects including, but not limited to, identifying tasks, resources, schedules, and dependencies, as well as resolving risks / issues during the course of projects to ensure project goals are achieved.

Key Job Responsibilities:

  • Produce regular dashboards and reports at all critical visibility levels - including materials supporting executive reviews.

  • Ensure consistent communication and status / awareness for all stakeholders.

  • Coordinate with all stakeholders to leverage a common toolset for integrated program, project and engagement tracking with a specific focus on the regular cadence of critical tasks and outcomes.

  • As required, run agile or sprint style stand-ups for engagements to gauge status, understand blockers and review timelines.

  • Track project success across deliverables, milestones and financials for internal reporting to leadership.

  • Identify and assist in mitigation of major project risks. Propose strategies for remediation.

  • Facilitate the definition of project scope, goals and deliverables.

  • Define project level tasks and resource requirements.

  • Other duties as assigned

Required Education & Experience:

  • Bachelor’s degree in related field; or 7-10 years functional experience or equivalent experience

  • 5+ years DIGITAL project management experience

  • PMP and/or Scrum Master certification preferred

  • Experience with software IT implementation preferred

Required Knowledge, Skills, and Abilities:

  • Ability to use technical acumen to enable removal of impediments and ask probing questions

  • Knowledge of theoretical and practical aspects of project management

  • MS Project and other standard project management software and tools proficiency

  • Working knowledge of 3rd party vendor SAAS solutions integrations

  • Strong business acumen; self-directing; able to manage up and down the organization with influence; willing to hold others accountable

  • Strong project management experience and skills, ability to prioritize activities and work on multiple activities / priorities at once

  • Strong verbal/written communication, presentation, and listening skills

  • Solid analytical skills, comfortable challenging assumptions and offering solutions

  • Ability to quickly assess situations, identify gaps and possible solutions

  • Results-oriented

  • Microsoft Project/Excel/Visio/PowerPoint Proficiency

Physical Requirements:

  • Travel required as needed

CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status



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